high quality SENNHEISER CX 350BT Bluetooth 5.0 Wireless Headphone - 10-Hour Battery Life, USB-C Fast online Charging, lowest Virtual Assistant Button, Two Device Connectivity - White (CX 350BT White) online

high quality SENNHEISER CX 350BT Bluetooth 5.0 Wireless Headphone - 10-Hour Battery Life, USB-C Fast online Charging, lowest Virtual Assistant Button, Two Device Connectivity - White (CX 350BT White) online

high quality SENNHEISER CX 350BT Bluetooth 5.0 Wireless Headphone - 10-Hour Battery Life, USB-C Fast online Charging, lowest Virtual Assistant Button, Two Device Connectivity - White (CX 350BT White) online
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high quality SENNHEISER CX 350BT Bluetooth 5.0 Wireless Headphone - 10-Hour Battery Life, USB-C Fast online Charging, lowest Virtual Assistant Button, Two Device Connectivity - White (CX 350BT White) online_top

Brand
Sennheiser Consumer Audio
Color
White
Connectivity Technology
Wireless
Model Name
CX 350BT White
Form Factor
In Ear

  • Earphones, Ear adapter set (XS/S/M/L), USB-C charging cable, Quick Guide, Safety Guide

  • Meet the CX 350BT

    About Sennheiser

    Sennheiser is shaping the Future of Audio – a vision built on a 75-year history of innovation and a continued drive for excellence that is woven into our company’s DNA and culture. Around the world, our employees share this passion in the pursuit of the perfect sound, creating products that exceed expectations and set new benchmarks in audio.

    It’s time to break free. With Sennheiser sound quality, long lasting battery life and advanced features like voice assistant support, the stylish CX 350BT wireless earphones are the ideal companion for enjoying music and videos on the go without compromise.

    The CX 350BT earphones are Bluetooth 5.0 compliant to deliver fast and reliable connectivity. In addition to that, multi-pairing makes it possible to connect the CX 350BT with two devices simultaneously.


    Seamless Connectivity

    An outstanding wireless listening experience on the move is assured by SBC and AAC codec compatibility and the latest Bluetooth 5.0 technology, for fast, reliable connectivity when you need it. Using the CX 350BT with several mobile devices is made fuss-free by multi-pairing, which allows for connection with two devices simultaneously.


    Ease of Use

    Operation is intuitive and effortless thanks to a slick three-button remote for music and call control.With a 10-hour battery life and fast USB-C charging, the CX 350BT offers the freedom and flexibility of wireless listening that complement today’s busy and mobile lifestyles


    Your Sound, Your Way

    Sennheiser’s Smart Control App allows for sound customization via equalizer, a podcast mode for optimized speech, battery status, user manuals and firmware updates

    Description

    SENNHEISER’s CX 350BT wireless earphones are the ideal companion for great sounding audio on the go. With a 10-hour battery life and advanced features like voice assistant support, the CX 350BT delivers wireless listening pleasure without compromise. A great sound experience is assured by the latest wireless technology, including AAC and AptX Low Latency codecs for audio that stays perfectly in sync with onscreen action on compatible devices. Multi-pairing and Bluetooth 5. 0 compatibility ensure fast, reliable connectivity with two devices simultaneously. The CX350 BT ensures a truly personal listening experience thanks to the SENNHEISER Smart Control app which allows for sound customization via its equalizer. Along with the personalization features, the app provides battery status, user manuals, firmware updates and a podcast mode for optimized speech.

    Features & details

    Features

    • Advanced wireless Bluetooth 5. 0 technology with seamless connectivity with multi-connection pairing for two devices
    • Music, call and voice assistant interaction via a four-button remote, with Siri and Google Assistant support
    • AAC, SBC, AptX and AptX Low Latency codec support to provide superior sound quality
    • Sennheiser’s Smart Control app allows sound customization via equalizer, a podcast mode for optimized speech, battery status, user manuals and firmware updates
    • Included Components: Earphones, Ear Adapter Set (Xs/S/M/L), Usb-C Charging Cable, Quick Guide, Safety Guide

    Product information White

    Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
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    Customer Questions

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    Q: Are these waterproof?

    A: No they are not waterproof in any way.

    SykoMonkey54 | 8 months ago

    Q: Country of origin?

    A: Thanks for your question. CX 350BT and earbuds are manufactured in China.
    World Wide Ster…

    Seller WORLD WIDE STEREO | 1 year ago

    Q: Do these have the aptx low latency codec?

    A: Thanks for your question. The CX 350BT wireless earphones are the ideal companion for grea…

    Seller WORLD WIDE STEREO | 1 year ago

    Q: do these enhance tv watching?

    A: Terrible quality stay away

    Luke | 8 months ago

    Customer reviews

    3.8 out of 53.8 out of 5
    190 global ratings

    Reviews with images

    Top reviews from the United States

    Translate all reviews to English
    NorthernWoman
    1.0 out of 5 starsVerified Purchase
    Terrible
    Reviewed in the United States on April 21, 2020
    Color: Black
    I''ve bought several pairs of impressive Sennheiser headphones in the past but found these to be very disappointing. I''ve only tried using them to listen to the television so I can''t comment on their use for music or phone calls. Build quality: --The cord is... See more
    I''ve bought several pairs of impressive Sennheiser headphones in the past but found these to be very disappointing. I''ve only tried using them to listen to the television so I can''t comment on their use for music or phone calls.

    Build quality:
    --The cord is both short and flimsy. Longevity is dubious.
    --The earpieces are tiny and the silicon covers are flimsy. It''s like having rocks in your ears. (FYI, Comply 400''s will fit.)
    --There''s a ton of paperwork, of which 98% is non-English, diagrams are unintelligible, and there are no troubleshooting steps for any problems.
    --NO case. A set of earphones should include some sort of protective case at this price point.
    --There are no magnets in the earpieces, which may be a good thing because the cord is so short that you could probably strangle yourself if you tried to use magnets. However, the cord is also so short that it''s hard to keep it draped over your shoulders, and I lost mine on the floor several times in several hours.

    Sound quality (television use only):
    This was so-so. The bass was actually better than my extra bass Sony earphones, but there were a lot of echoes and transmission of higher-pitched rattles and crackles, which made it hard to decipher dialogue at times. The biggest problem was that the volume was way too loud even on the lowest setting. It was very uncomfortable after a few minutes to the point that I had to remove the earphones.

    Bottom line: Fair at best. Sennheiser has no excuse for selling something of this quality at this price point. Inability to lower volume to a comfortable point is a deal breaker and I''m returning them.
    I''ve bought several pairs of impressive Sennheiser headphones in the past but found these to be very disappointing. I''ve only tried using them to listen to the television so I can''t comment on their use for music or phone calls.

    Build quality:
    --The cord is both short and flimsy. Longevity is dubious.
    --The earpieces are tiny and the silicon covers are flimsy. It''s like having rocks in your ears. (FYI, Comply 400''s will fit.)
    --There''s a ton of paperwork, of which 98% is non-English, diagrams are unintelligible, and there are no troubleshooting steps for any problems.
    --NO case. A set of earphones should include some sort of protective case at this price point.
    --There are no magnets in the earpieces, which may be a good thing because the cord is so short that you could probably strangle yourself if you tried to use magnets. However, the cord is also so short that it''s hard to keep it draped over your shoulders, and I lost mine on the floor several times in several hours.

    Sound quality (television use only):
    This was so-so. The bass was actually better than my extra bass Sony earphones, but there were a lot of echoes and transmission of higher-pitched rattles and crackles, which made it hard to decipher dialogue at times. The biggest problem was that the volume was way too loud even on the lowest setting. It was very uncomfortable after a few minutes to the point that I had to remove the earphones.

    Bottom line: Fair at best. Sennheiser has no excuse for selling something of this quality at this price point. Inability to lower volume to a comfortable point is a deal breaker and I''m returning them.
    18 people found this helpful
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    Udayakiran
    3.0 out of 5 starsVerified Purchase
    Not worth $99
    Reviewed in the United States on March 15, 2020
    Color: Black
    I purchased it because of Name Brand assuming quality will be great but charging $99 for these is atrocious just for the build quality alone. As earlier review pointed out, there is no BASS on these. App is yet to be supported with equalizer. DO NOT BUY unless these are... See more
    I purchased it because of Name Brand assuming quality will be great but charging $99 for these is atrocious just for the build quality alone. As earlier review pointed out, there is no BASS on these. App is yet to be supported with equalizer. DO NOT BUY unless these are 40ish bucks . Get Aukey B80 if you need build quality and sound quality together. These are just not worth the money.
    I purchased it because of Name Brand assuming quality will be great but charging $99 for these is atrocious just for the build quality alone. As earlier review pointed out, there is no BASS on these. App is yet to be supported with equalizer. DO NOT BUY unless these are 40ish bucks . Get Aukey B80 if you need build quality and sound quality together. These are just not worth the money.
    17 people found this helpful
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    Amazon Customer
    5.0 out of 5 starsVerified Purchase
    Well-balanced audio quality for a reasonable price
    Reviewed in the United States on December 28, 2020
    Color: Black
    I purchased these because I wanted a pair of bluetooth ear buds for both music and work calls. I''ve always enjoyed the audio quality from Sennheiser products and these do not dissappoint. Music is well-balanced with clear vocals and ample bass. I haven''t played with the... See more
    I purchased these because I wanted a pair of bluetooth ear buds for both music and work calls. I''ve always enjoyed the audio quality from Sennheiser products and these do not dissappoint. Music is well-balanced with clear vocals and ample bass. I haven''t played with the recent update that added an equalizer to the app, but plan to do so simply because I like to play around with things like that. That said, I''m perfectly happy with the audio as is.

    Regarding bass response from these buds, I was initially hesitant to purchase based on some reviews saying the bass is non-existent. While I don''t primarily listen to bass-heavy music, I like to know the bass is there. I decided to trust the Sennheiser brand and try it, and am happy I did. A major factor to consider when reading reviews on audio quality: Consider the source the music is coming from. Unfortunately most reviews don''t mention this. For instance, the audio is considerably better coming from my phone (Samsung Galaxy S8) vs. my wife''s phone (Moto X4) using the same song and music service. The Samsung has better audio processing capabilities and therefore the same song sounds better. I can see this as a potential factor for people complaining about lack of bass. Also, make sure you''re using the best fit for your ears. A solid fit to your ear dramatically increases the bass response that you hear. A lot of it is also personal preference so I would try them out and judge for yourself.

    I only have 2 complaints on these buds: 1. The cord lays on my shoulders unevenly with the weight skewed to the left, which tends to pull the bud out of my left ear. 2. The charging port cover was hard to open, and difficult to close fully once open. Not the worst thing in the world, and the reason why I rated comfort 4 instead of 5.

    Overall, I''m very happy with this purchase and would definitely recommend for someone looking for excellent audio quality at a reasonable price.
    I purchased these because I wanted a pair of bluetooth ear buds for both music and work calls. I''ve always enjoyed the audio quality from Sennheiser products and these do not dissappoint. Music is well-balanced with clear vocals and ample bass. I haven''t played with the recent update that added an equalizer to the app, but plan to do so simply because I like to play around with things like that. That said, I''m perfectly happy with the audio as is.

    Regarding bass response from these buds, I was initially hesitant to purchase based on some reviews saying the bass is non-existent. While I don''t primarily listen to bass-heavy music, I like to know the bass is there. I decided to trust the Sennheiser brand and try it, and am happy I did. A major factor to consider when reading reviews on audio quality: Consider the source the music is coming from. Unfortunately most reviews don''t mention this. For instance, the audio is considerably better coming from my phone (Samsung Galaxy S8) vs. my wife''s phone (Moto X4) using the same song and music service. The Samsung has better audio processing capabilities and therefore the same song sounds better. I can see this as a potential factor for people complaining about lack of bass. Also, make sure you''re using the best fit for your ears. A solid fit to your ear dramatically increases the bass response that you hear. A lot of it is also personal preference so I would try them out and judge for yourself.

    I only have 2 complaints on these buds: 1. The cord lays on my shoulders unevenly with the weight skewed to the left, which tends to pull the bud out of my left ear. 2. The charging port cover was hard to open, and difficult to close fully once open. Not the worst thing in the world, and the reason why I rated comfort 4 instead of 5.

    Overall, I''m very happy with this purchase and would definitely recommend for someone looking for excellent audio quality at a reasonable price.
    7 people found this helpful
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    Thief of Innocence
    2.0 out of 5 starsVerified Purchase
    Useless Product
    Reviewed in the United States on March 7, 2020
    Color: Black
    Hey Guys!
    This product is newly released, that is the reason why the equalizer won''t work. There is no bass at all without it I believe. Only the Highs were Great, everything else was Decent at Best! Connectivity with Android was good though.
    Hey Guys!
    This product is newly released, that is the reason why the equalizer won''t work. There is no bass at all without it I believe. Only the Highs were Great, everything else was Decent at Best! Connectivity with Android was good though.
    8 people found this helpful
    Helpful
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    medina4me
    2.0 out of 5 starsVerified Purchase
    There are better headphones than this
    Reviewed in the United States on July 1, 2020
    Color: Black
    Hello, Let me start by saying that I love Sennheiser the brand. However, I wouldn''t recommend these in ear headphones to anyone. Let''s start with the Pros 1. Blue Tooth 2. Decent Sound Quality Cons 1. The cable gets in the way... See more
    Hello,
    Let me start by saying that I love Sennheiser the brand. However, I wouldn''t recommend these in ear headphones to anyone.

    Let''s start with the Pros
    1. Blue Tooth
    2. Decent Sound Quality

    Cons
    1. The cable gets in the way (whether you wear to the back or the front)
    2. When worn to the back the plastic antenna in the back annoyingly pulls one way or the other tugging at one of your ears.
    3. When worn to the front it''s fine unless you move or bend over in any way and you have something dangling which sort of defeats the purpose of wireless.
    4. The sound isn''t anything to write home about. I mean it''s better than cheap wired in ear headphones but if you are interested in hearing details, this isn''t the headset for you
    5. The buttons on the side are hard to discern by just touch
    6. You can''t use this while doing any sort of activity they tend to fall off

    In conclusion purchase something else. I personally bought these to replace a pair of cheap over the ear blue tooth headsets and I wish I would have purchased those again instead of these.

    I''ll continue to use them but this was the wrong decision for me and I honestly wish I would have purchased something else.
    Hello,
    Let me start by saying that I love Sennheiser the brand. However, I wouldn''t recommend these in ear headphones to anyone.

    Let''s start with the Pros
    1. Blue Tooth
    2. Decent Sound Quality

    Cons
    1. The cable gets in the way (whether you wear to the back or the front)
    2. When worn to the back the plastic antenna in the back annoyingly pulls one way or the other tugging at one of your ears.
    3. When worn to the front it''s fine unless you move or bend over in any way and you have something dangling which sort of defeats the purpose of wireless.
    4. The sound isn''t anything to write home about. I mean it''s better than cheap wired in ear headphones but if you are interested in hearing details, this isn''t the headset for you
    5. The buttons on the side are hard to discern by just touch
    6. You can''t use this while doing any sort of activity they tend to fall off

    In conclusion purchase something else. I personally bought these to replace a pair of cheap over the ear blue tooth headsets and I wish I would have purchased those again instead of these.

    I''ll continue to use them but this was the wrong decision for me and I honestly wish I would have purchased something else.
    3 people found this helpful
    Helpful
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    Kin C
    2.0 out of 5 starsVerified Purchase
    Quality An Issue
    Reviewed in the United States on June 15, 2021
    Color: Black
    I like the sound quality (which is good) and the controls (which are easy to get at). I used a similar pair of earbuds made by Jabra before changing to Sennheiser. Sennheiser certainly is better than Jabra when it comes to these 2 qualities. And I thought it a good move... See more
    I like the sound quality (which is good) and the controls (which are easy to get at). I used a similar pair of earbuds made by Jabra before changing to Sennheiser. Sennheiser certainly is better than Jabra when it comes to these 2 qualities. And I thought it a good move changing to Sennheiser until it died a few days ago - it literally refused to start up. This is disappointing as I bought the buds in mid-May 2021, just over a month ago. I think anyone who contemplates buying these type of earbuds should bear in mind one thing: moisture or sweat does get into these earbuds by way of whatever crevices on the control. These earbuds are moisture resistant at best. Certainly not water proof. Wearing a pair on your sweaty neck for a jog, for example, is definitely not a good idea. The local Sennheiser agent has responded to my request for repair swiftly. And this is reassuring.
    I like the sound quality (which is good) and the controls (which are easy to get at). I used a similar pair of earbuds made by Jabra before changing to Sennheiser. Sennheiser certainly is better than Jabra when it comes to these 2 qualities. And I thought it a good move changing to Sennheiser until it died a few days ago - it literally refused to start up. This is disappointing as I bought the buds in mid-May 2021, just over a month ago. I think anyone who contemplates buying these type of earbuds should bear in mind one thing: moisture or sweat does get into these earbuds by way of whatever crevices on the control. These earbuds are moisture resistant at best. Certainly not water proof. Wearing a pair on your sweaty neck for a jog, for example, is definitely not a good idea. The local Sennheiser agent has responded to my request for repair swiftly. And this is reassuring.
    One person found this helpful
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    Amazon Customer
    2.0 out of 5 starsVerified Purchase
    Disappointing Headphones
    Reviewed in the United States on May 7, 2020
    Color: Black
    Coming from a former Sennheiser fan, these earbuds were very disappointing. The sound quality is mediocre, not quite good enough for this price point. Bass is fairly anemic as mentioned in other reviews, but that is kind of to be expected with Sennheiser products. The... See more
    Coming from a former Sennheiser fan, these earbuds were very disappointing. The sound quality is mediocre, not quite good enough for this price point. Bass is fairly anemic as mentioned in other reviews, but that is kind of to be expected with Sennheiser products. The construction quality is poor, and I gradually lost volume in my right earbud over time. Eventually the volume imbalance became too much and I ended up having to return them when the right earbud volume was about half of the left earbud. In addition to the volume imbalance and mediocre sound quality, there is STILL no equalizer support with the Smart Control app as promised (it has been 2 months since these have been released) and I doubt these earbuds will ever actually see that support.

    Overall, I was very disappointed in the construction and sound quality of these headphones. Even when working properly, they are not worth the price tag. I had been contemplating returning them before they broke. I would stay away from these, there are better headphones at lower price points.
    Coming from a former Sennheiser fan, these earbuds were very disappointing. The sound quality is mediocre, not quite good enough for this price point. Bass is fairly anemic as mentioned in other reviews, but that is kind of to be expected with Sennheiser products. The construction quality is poor, and I gradually lost volume in my right earbud over time. Eventually the volume imbalance became too much and I ended up having to return them when the right earbud volume was about half of the left earbud. In addition to the volume imbalance and mediocre sound quality, there is STILL no equalizer support with the Smart Control app as promised (it has been 2 months since these have been released) and I doubt these earbuds will ever actually see that support.

    Overall, I was very disappointed in the construction and sound quality of these headphones. Even when working properly, they are not worth the price tag. I had been contemplating returning them before they broke. I would stay away from these, there are better headphones at lower price points.
    3 people found this helpful
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    Camilo Jaramillo
    3.0 out of 5 starsVerified Purchase
    Excelentes! Pero y el firmware con el ecualizador?
    Reviewed in the United States on July 27, 2020
    Color: Black
    Estos son los mejores audífonos que he podido comprar de este tipo. El sonido es muy bueno a pesar de que aún no cuentan con el prometido ecualizador. Los uso a diario para salir a caminar y son perfectos para mí. Las únicas dos cosas que en definitiva no me gustan y por lo... See more
    Estos son los mejores audífonos que he podido comprar de este tipo. El sonido es muy bueno a pesar de que aún no cuentan con el prometido ecualizador. Los uso a diario para salir a caminar y son perfectos para mí. Las únicas dos cosas que en definitiva no me gustan y por lo cual les doy solo 3 estrellas, es porque veo que ya llevan mucho tiempo sin el firmware que habilita el ecualizador y que además tanto el control como la pieza de plástico a la mitad del cable, son enormes! Hubiera podido sacrificar un par de horas con tal de hacer estas piezas más pequeñas, pero en general los audífonos para mi gusto son muy cómodos y no pesan casi nada, por lo que nunca se me han caído de las orejas. Personalmente encuentro inútil el botón del asistente y hubiera preferido poder personalizarlo de alguna manera pero esto no es posible.
    En resumen, creo que por el precio es lo mejor que se puede conseguir y no es que tenga un oído entrenado pero aún así el sonido me parece que es muy bueno.
    Estos son los mejores audífonos que he podido comprar de este tipo. El sonido es muy bueno a pesar de que aún no cuentan con el prometido ecualizador. Los uso a diario para salir a caminar y son perfectos para mí. Las únicas dos cosas que en definitiva no me gustan y por lo cual les doy solo 3 estrellas, es porque veo que ya llevan mucho tiempo sin el firmware que habilita el ecualizador y que además tanto el control como la pieza de plástico a la mitad del cable, son enormes! Hubiera podido sacrificar un par de horas con tal de hacer estas piezas más pequeñas, pero en general los audífonos para mi gusto son muy cómodos y no pesan casi nada, por lo que nunca se me han caído de las orejas. Personalmente encuentro inútil el botón del asistente y hubiera preferido poder personalizarlo de alguna manera pero esto no es posible.
    En resumen, creo que por el precio es lo mejor que se puede conseguir y no es que tenga un oído entrenado pero aún así el sonido me parece que es muy bueno.
    One person found this helpful
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    Top reviews from other countries

    RY
    5.0 out of 5 starsVerified Purchase
    Good sound coming from a small earbud.
    Reviewed in Canada on October 7, 2020
    I am a little surprised given its relatively small size that the sound coming out of the CX 350BT is clear , solid and detail. Firmware update via the App is straight forward...took about 15 minutes. The equalizer for CX 350BT is now available in the Android Sennheiser’s...See more
    I am a little surprised given its relatively small size that the sound coming out of the CX 350BT is clear , solid and detail. Firmware update via the App is straight forward...took about 15 minutes. The equalizer for CX 350BT is now available in the Android Sennheiser’s Smart Control App. Using the App equalizer I turn up the bass by 2db (6db max), up 1db (6db max) on treble, set mid-range at neutral. Sound volume is good, sound stage is pretty wide and detailed. Mid and high frequencies responses are good. Bass is clean and not thunderous. I did not expect thunderous bass given its small size anyway. It all depends on the sound source. If I want to press volume up, I find it easier if I slide my finger down from the top and feel for the notch of the button. Similarly for volume down button, I slide my finger up from bottom of the control pod. I also discovered the positioning of the earbud in the ear is very important in terms of bass response. You need to find a good slug fit to your ear canal (of course without hurting yourself) with the provided (4 pair of different sizes) earpiece adaptors. I found that out when one of my earpieces became loose while listening to music and immediately the bass level dropped on that ear. Bass came back to normal after I reinserted it snuggly into my ear. Given its relatively small size, some may find it a little tricky to insert it into the ears. I have been using it mainly while sitting or lying down resting. Battery life lasts over 9hours estimated. Charging under 2 hours. Build quality is ok and not cheapy. Overall sound signature and detail is close to, but of course no match to the sound of my Sennheiser PXC 550 Wireless. With a much lower price as compared to the PXC550 and for the on-the-go uses, I am very satisfied with my purchase.
    I am a little surprised given its relatively small size that the sound coming out of the CX 350BT is clear , solid and detail. Firmware update via the App is straight forward...took about 15 minutes. The equalizer for CX 350BT is now available in the Android Sennheiser’s Smart Control App.

    Using the App equalizer I turn up the bass by 2db (6db max), up 1db (6db max) on treble, set mid-range at neutral. Sound volume is good, sound stage is pretty wide and detailed. Mid and high frequencies responses are good. Bass is clean and not thunderous. I did not expect thunderous bass given its small size anyway. It all depends on the sound source. If I want to press volume up, I find it easier if I slide my finger down from the top and feel for the notch of the button. Similarly for volume down button, I slide my finger up from bottom of the control pod.

    I also discovered the positioning of the earbud in the ear is very important in terms of bass response.
    You need to find a good slug fit to your ear canal (of course without hurting yourself) with the provided (4 pair of different sizes) earpiece adaptors. I found that out when one of my earpieces became loose while listening to music and immediately the bass level dropped on that ear. Bass came back to normal after I reinserted it snuggly into my ear.

    Given its relatively small size, some may find it a little tricky to insert it into the ears. I have been using it mainly while sitting or lying down resting. Battery life lasts over 9hours estimated. Charging under 2 hours. Build quality is ok and not cheapy.

    Overall sound signature and detail is close to, but of course no match to the sound of my Sennheiser PXC 550 Wireless. With a much lower price as compared to the PXC550 and for the on-the-go uses, I am very satisfied with my purchase.
    4 people found this helpful
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    Chris E.
    1.0 out of 5 starsVerified Purchase
    Falls out of my ears constantly!
    Reviewed in Canada on March 4, 2021
    These things do not stay in my ears. I was looking for a long lasting, great sounding pair of Bluetooth headphones. These have a God awful design where the cord is very heavy do to 2 "bricks" and will catch along my neck and fall out of my ears anytime I turn my head. The...See more
    These things do not stay in my ears. I was looking for a long lasting, great sounding pair of Bluetooth headphones. These have a God awful design where the cord is very heavy do to 2 "bricks" and will catch along my neck and fall out of my ears anytime I turn my head. The sound is fabulous and the noise cancelling works well too, but trying to wear these while I work is an exercise in frustration. Terrible design. I would only recommend these if they are for use while you only sit in one place.
    These things do not stay in my ears. I was looking for a long lasting, great sounding pair of Bluetooth headphones. These have a God awful design where the cord is very heavy do to 2 "bricks" and will catch along my neck and fall out of my ears anytime I turn my head.

    The sound is fabulous and the noise cancelling works well too, but trying to wear these while I work is an exercise in frustration.

    Terrible design. I would only recommend these if they are for use while you only sit in one place.
    4 people found this helpful
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    Senior Senor
    1.0 out of 5 starsVerified Purchase
    can''t recommend these in good conscience
    Reviewed in Canada on June 10, 2021
    On the first day of owning them, I actually experienced something that most only have happen gradually over time with these.. the right ear bud cut out to half the volume of the left. While I can overcome this SOMEWHAT, right now, in software by sending less volume to the...See more
    On the first day of owning them, I actually experienced something that most only have happen gradually over time with these.. the right ear bud cut out to half the volume of the left. While I can overcome this SOMEWHAT, right now, in software by sending less volume to the left ear, it''s a major concern, one day into ownership. I can''t do this as easily on my Android phone, so I have to send them back. even before they broke down, the design of these buds is just garbage. I thought the cord would help with battery life but they keep falling out of my ears because of the stupid dongle(s) that hang on it. look at the marketing picture again. THEY ARE HUGE! it''s going to catch on your jacket zipper in the front, or your neck in the back - every single time you turn your head. Tried to determine if the audio issue is physical, but it definitely seems to be hardware related - as in, something went wrong with the microcontroller and I can''t access or fix it. I did a firmware update, and the lady''s "volume max" voice is imbalanced, too - so, it''s not a phone/computer issue. You usually do pretty well Sennheiser, but on this series of wireless ear buds, YOU MESSED UP.
    On the first day of owning them, I actually experienced something that most only have happen gradually over time with these.. the right ear bud cut out to half the volume of the left.

    While I can overcome this SOMEWHAT, right now, in software by sending less volume to the left ear, it''s a major concern, one day into ownership. I can''t do this as easily on my Android phone, so I have to send them back.

    even before they broke down, the design of these buds is just garbage. I thought the cord would help with battery life but they keep falling out of my ears because of the stupid dongle(s) that hang on it. look at the marketing picture again. THEY ARE HUGE! it''s going to catch on your jacket zipper in the front, or your neck in the back - every single time you turn your head.

    Tried to determine if the audio issue is physical, but it definitely seems to be hardware related - as in, something went wrong with the microcontroller and I can''t access or fix it. I did a firmware update, and the lady''s "volume max" voice is imbalanced, too - so, it''s not a phone/computer issue. You usually do pretty well Sennheiser, but on this series of wireless ear buds, YOU MESSED UP.
    One person found this helpful
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    Amazon Customer
    2.0 out of 5 starsVerified Purchase
    DO NOT buy these for any fitness activity.
    Reviewed in Canada on November 27, 2020
    I replaced my CX6 buds with these only to discover that the placement of the battery/antenna to hang at rear (back of you neck) makes these headphones a terrible choice for any physical activity. Although it may offload some weight from the ear, the dongle slides easily to...See more
    I replaced my CX6 buds with these only to discover that the placement of the battery/antenna to hang at rear (back of you neck) makes these headphones a terrible choice for any physical activity. Although it may offload some weight from the ear, the dongle slides easily to the right towards the volume controls. You''ll find yourself constantly trying to center the dongle behind your neck.
    I replaced my CX6 buds with these only to discover that the placement of the battery/antenna to hang at rear (back of you neck) makes these headphones a terrible choice for any physical activity. Although it may offload some weight from the ear, the dongle slides easily to the right towards the volume controls. You''ll find yourself constantly trying to center the dongle behind your neck.
    5 people found this helpful
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    Cliente de Amazon
    4.0 out of 5 starsVerified Purchase
    Indicador de porcentaje de batería
    Reviewed in Mexico on November 20, 2020
    Me gusta porque empareja con el dispositivo de inmediato. No tiene gran sonido pero lo uso para conferencias y muy bien. NO me gusta que el indicador del % de batería no es confiable. Nunca llega al 100% de carga según el indicador, se queda al 93% aun cuando lo dejes casi...See more
    Me gusta porque empareja con el dispositivo de inmediato. No tiene gran sonido pero lo uso para conferencias y muy bien. NO me gusta que el indicador del % de batería no es confiable. Nunca llega al 100% de carga según el indicador, se queda al 93% aun cuando lo dejes casi 8 horas. De igual forma, te indica que aun le queda bateria para al menos una hora y repentinamente te avisa que debes cargar. Pero la duración es casi como lo promete, 10 horas
    Me gusta porque empareja con el dispositivo de inmediato. No tiene gran sonido pero lo uso para conferencias y muy bien. NO me gusta que el indicador del % de batería no es confiable. Nunca llega al 100% de carga según el indicador, se queda al 93% aun cuando lo dejes casi 8 horas. De igual forma, te indica que aun le queda bateria para al menos una hora y repentinamente te avisa que debes cargar. Pero la duración es casi como lo promete, 10 horas
    One person found this helpful
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